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GMGMA Distinguished Service Award,

Sponsored by Mag Mutual

2018 Recipient

Bruce Trickel, FACMPE 

Katie Scott & Michael Grant, Mag Mutual

presenting the scholarship





June 27, 2018 at 12:00 PM EDT.

Telephone Triage Program Design and Implementation in the Medical Office Setting

Carol Rutenberg, RN-BC, C-TNP, MNSc, Telephone Triage Consulting, Inc.

1. Learn critical elements of program design for the practice of safe Telephone Triage.

2. Learn strategies to optimize the use of your existing staff

3. Discuss the role of decision support tools and best practices for documentation for Telephone Triage

*GMGMA Members and their office staff only*



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